Incidence of billing data with GPRS Simyo

June 17th, 2008 | by Operator









If you have this morning carried a scare and the balance of your card Simyo has vanished, it seems that this is a problem in billing. Contact the 121 put a claim and wait, I have done this morning, but still nothing. Hopefully rectify it as soon as possible : (

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6 Responses to "Incidence of billing data with GPRS Simyo"

  1. By Pepe on Jun 18, 2008

    I almost pass as I charged € 9 for less than one megabyte.

  2. By operator on May 19, 2008

    In my nearly 40 € that I had disappeared. Today I called and told me that they are looking into billing : (

  3. By Ezequiel Ferro on Nov 18, 2008

    Hello everybody,
    I think Simyo This cheating the people, I ask everyone to check the issue of Internet because they promise that up to 500 MB per month (with the daily rate) are paid only 5 euros, which is to say that you pay € 0.99 per day ( 10 to 100 MB) and once exceeded 5 € stays like that until the 500 MB, the matter is that I continue to claim the day 0.99 € (1.15 € with taxes) and led by 329 MB which I have already paid € 14.47. not much but if it is multiplied by the number of customers, are off a lot of money. Also I feel super bad that the tariff "Ich Liebe Germany" is only for German residents, and the Spaniards and other people who have lived in Germany which also have family or friends there, I find this very badly, discrimination, classism has no other words.
    Please check are also being swindled, I claimed two weeks ago and still nothing, you always blame the technical department. A Disaster
    Greetings,
    Ezekiel

  4. By Operator on Nov 18, 2008

    Hol Ezekiel, you should get in touch with them and we'll review it, I made use of this intensively me to price and actually tarifa € 5 per 500MB, if they ever gave me the feeling that the message of overcoming the 500 mb I had not arrived when consumed the same, according to my accountant for nokia.

    On the subject of calls to Germany, if you can use it, you just put the code for the promotion and enjoy it. We already have them turned into our lines.

    A greeting

  5. By Gorka on Nov 20, 2008

    I like going to Ezequiel I have given high in simyo recently and I are gaining every day that I connect to regret that I have taken the 5 euros and I have not reached the 500 meg download. I called and told me that there has been an impact and that early d ediciembre return the money but continue to earn badly, I have said that poorly paid each month. I think this is a scam. If someone is in the same situation would appreciate information.

  6. By Luisi on Nov 27, 2008

    Hello,

    ¿Remember that the November 17 we were without Internet all day?.

    I get the impression that as from there they are wrong billing. I have consumed less than 300 MB and I have checked almost 18 € the other months when everything is correct (5.80 € for less than 500MB).

    Hopefully it fixed. Meanwhile a call to customer service.

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